Frequently Asked Questions
Everything you need to know about your CAT Footwear journey.
How do I determine the correct size for my CAT boots?
Most CAT Footwear fits true to size, but industrial styles may have additional room for thick socks. We recommend consulting our size guide and measuring your foot from heel to toe for the most accurate fit.
Are your boots covered by a warranty?
Yes, we offer a limited warranty against manufacturing defects for up to 6 months from the date of purchase. This covers structural failures but does not include normal wear and tear or improper maintenance.
What is your return policy for online orders?
We accept returns of unworn and unwashed merchandise in its original packaging within 30 days of delivery. Please ensure all tags are attached to receive a full refund to your original payment method.
How should I clean and maintain my leather boots?
To extend the life of your footwear, remove loose dirt with a soft brush and clean with a damp cloth. We recommend applying a leather conditioner or waterproof spray specifically designed for nubuck or full-grain leather.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your package's progress.
Do you offer boots with different safety toe options?
Yes, we provide a variety of safety options including Steel Toe, Composite Toe, and Alloy Toe, all of which meet ASTM safety standards for impact and compression.